I have read and heard many comments and opinions over the past week about Skittles’ edgy move with its new Web site that launched last Monday, but I have been most drawn to the debates from traditional marketers. Some still assume that Skittles plans to unveil its “real” site later. They think that this is merely a teaser campaign.
But the reality is, these marketers simply don’t get it. This is not using Social Media as a precursor to unveil a traditional marketing campaign. This IS the campaign. And while time will tell exactly how effective Skittles’ site will prove to be, one thing is for certain. They not only understand the power of Social Media Networking, they know that it is the way of the future.
Skittles is using Social Media to give complete control to consumers to tell the story of their brand. This possibly gives a whole new meaning to consumer-oriented advertising. The only thing the company is saying (or implying) is, “We are so confident with our product, we want everyone to tell how they really feel and if there is a problem, we want to know about it.” Skittles is not only embracing Social Media Networking, they are optimizing it to its fullest extent.
Stan Schroeder, Mashable, noted, “We won’t see all corporations do a complete social media makeover as Skittles did anytime soon, but we will see them give more and more importance to the various social channels out there.”
The longer you choose to rest in the comfortable world of traditional marketing, the further and further behind you will fall and the more difficult it will be to catch up with your competition.
If you are still unclear to the different outlets and tools available, Skittles’ site is a great learning ground. It provides insight to Wikipedia, Facebook, Twitter, YouTube and Flickr. According to Mars, the Skittles.com landing page will regularly change “depending upon what is currently in market.” Check it out.